Let’s think about the
perfect product for a real estate agent like you. Perhaps it’s a four bedroom colonial with a
large price tag in a gorgeous suburban neighborhood, inside the boundaries of a
school district that mothers would kill to get their children into. Now ask yourself, who can I sell a property
like that to? Your initial thought might
be “anyone” or “who wouldn’t want to buy a house like that?” When you have that mind set, you aren’t
thinking like a marketer.
Not just anyone will purchase that property. If the audience you are marketing to can’t
afford to buy the house or has no real need for it, you will have a problem
selling it.
If you want to be a
successful agent and marketer, you need to learn how to hit your target market
every time you advertise your agency or promote your listings.
Tired of missing the bull’s
eye?
What do you mean I can’t market to everyone?
Let’s get back to the house
described in the body of email; the nearly flawless colonial in the ideal
neighborhood. Although the property may
be appealing to a majority of people, you won’t be able to close the deal if
you’re doing business with twenty-three year old newly weds with no equity and
a combined total of $60,000 in student loan debt to boot.
How consumers in general feel about your
property doesn’t matter, you need to hone in on those who have needs, wants and desires that
can be satisfied by owning such a home. Forget
about marketing to everyone; focus on a specific group of “someones”.
Who are these people? How do I choose them?
The best way to start
finding your target market is to gather data. Look at the general area your agency lists homes in: is it urban,
suburban or rural? What is the average
home price in the community? Are there
reputable schools?
Then you need to obtain
demographic information about the people currently living in that area so you
can market to prospects who fit a similar mold. What is the average household income in the area? What ethnicities are prevalent in the
town? Other important areas of
information to examine are the residents’ marital status, age brackets,
religion, education, occupation and over all life style.
But how do I go about actually obtaining the
information?
Basic demographic
information such as age or income brackets can be obtained from the census
bureau. Developing and administering
consumer surveys in the area is another effective method.
As for obtaining the more in
depth information about lifestyle and buying behavior, a focus group is usually
the best bet. During a focus group, the
person hosting the session can ask a group of consumers questions face to face. If you want the best results, let a third
party administer the questions. If you
allow an internal member of your agency to be the host, they may unconsciously
word questions in an influential way.
Focus groups are useful because you can
acquire a lot of qualitative information that will give you a more in depth
look at consumer feelings. You can also
see if group members are influenced by the opinions of others in the
group.
Both surveys and focus
groups take up consumers’ time, so it is nice to offer a small incentive for
people to participate.
I have the information. Now what?
Based on the information
you’ve gathered, you can now calculate and analyze the data to determine your
target market.
For example, you can say:
My target market is made up
of males, ages 28-38 who are living in the Delaware Valley
If you want to get really
detailed, you can even analyze your target consumer. This is the ideal person who would need the
type of properties that you are selling.
You can say:
My target consumer is a man,
age 30 living in Philadelphia ,
Pennsylvania
Finding your target is a
vital part of the marketing process. Of
course, sometimes people who do not fit this mold will purchase one of your
properties. However, you can let your target be your focus. Throwing your ideas
out there to everyone is way too vague. If you market to everyone, you risk your message getting lost in media
clutter and even qualified buyers may fail to see it.
Wait! One more
question: How do I apply these findings
to my marketing efforts?
There are two main ways that
target market information can benefit your marketing materials. First of all, you can use it to fine tune
your message so that it will spark the attention of potentially interested
people.
What kind of slogans would
the members of your target market find interesting? What type of jargon do they understand? Remember, words and phrases can vary based on
geographic regions or age brackets. You
need to make sure you are speaking in your target audience’s language. It’s not their job to understand how you think;
it’s your job to convey the message the way they think.
You can also use the information
to make sure you are selecting the mediums that your target market is mostly
likely to see. If your target market is
the 65 and over crowd, the internet probably isn’t the best medium to select.
Do the members of your
target group drive to work everyday? If
so maybe it’s a good idea to place an ad on a billboard. Is your target market a group of 30 years old
men? If the answer is yes, it would
probably be a poor idea to advertise in a women’s magazine. You get the idea; use these statistics to your
advantage. Get the most bang for your
buck out of your advertising and marketing dollars by placing messages where
your target audience is already looking.
Comments