Consumers are bombarded with
hundreds of messages every single day.
Between the internet,
outdoor advertising, television and radio, the possibilities of where people
can see messages are endless. Many
consumers get tired of constantly being pressured to buy.
Although hard selling is
important, sometimes the way to a consumer’s heart is through the soft sell.
So don’t play hardball all
the time, mix it up for the best success.
Here are 4 soft selling tips.
The Soft Sell vs. the Hard Sell
What is a Hard Sell?
A hard sell is usually a
very forward and forceful attempt to sell a product or service. Advertisements that literally tell the
consumer to buy now are considered a hard sell. Many hard sells put a time limit on a deal, such as a sale ending on a
certain date. Hard selling is effective
because it puts pressure on the consumer and uses strong, persuading
words. However, hard selling is also the
most annoying type of advertising, especially when a consumer has already been
bombarded with many other hard sells.
What is a Soft Sell?
Soft selling takes a more
subtle approach to get a company name and brand out there to the public. Often, this type of advertising doesn’t even
directly sell a specific product. It may
take more touches with a soft sell to make a consumer take action, but
prospects usually find this type of advertising less invasive and some even get
excited to see the next campaign.
Stop constantly bombarding your prospects with the
“buy now” or “pick me to represent you” messages.
Try some of these soft selling strategies:
- Provide
Prospects and Clients with Tips
Send consumers emails
providing them with tips on the things you know best: curb appeal, market
advice and more.
Emails that provide
legitimate and useful information are less likely to get deleted or lost in
SPAM filters than emails that bombard people with direct promotions.
Sending out informative and
accurate emails will also show prospects that you know your stuff. Everyone wants to do business with an
educated REALTORâ
that they can trust.
- Entertain
You may or may not have
heard of the term “infotainment” before, but this craze can be your best
friend. Infotainment stories as the name
implies, combine entertainment and some type of information. These pieces are a lot lighter than hard news
and often have hidden marketing agendas, but are entertaining and do provide
some type of value to the viewer.
Online video hosting sites,
such as YouTube, make it easy to host your own videos. Make your own infotainment videos to attract
prospects to your site. Some video ideas
are: home buying tips, virtual tours, town tours and more. Make sure to include your branding in the
video.
You can even go the
fictional route and make shorts about a fictional family buying a home.
- No Obligation
Many prospects don’t like to
be pressured into something they’re not ready for. Buying a home and picking a real estate agent
is often a big decision. Offer consumers
a no obligation consultation. Allow them
to get to know you pressure free.
You can also throw events
where you can mingle with potential clients. Showcase some of your best past sales and your services. Sometimes taking the pressure off is what can
bring a sale on.
- Newsletters
Having your own e-newsletter
is a great way to touch base with prospects and clients without pushing a sale
on them.
When you have a weekly or
monthly newsletter, you’re guaranteed to touch a certain amount of consumers
every month, regardless if you’re making a sale or not.
If you always use
interesting and relevant content, you will normally develop a group of loyal
readers over three to six months. A
newsletter gives you the chance to show off the fact that you’re an expert at
what you do. Once prospects trust in
you, they’ll ask for your services when they’re ready.
No one is saying you should
completely cut hard selling out of your routine, but if you’re used to
constantly playing hard ball, mix some soft sales mechanisms into your
marketing plan and measure the results. What do you have to lose? There’s
no obligation anyway.
Success Notes Bonus Tip:
Send out greeting cards to
clients and prospects for holidays and birthdays. This gives you a chance to get your name in
front of a consumer without having to directly sell them anything. Seeing your name may trigger them to contact
you if the timing is right.
In the Next Success Notes…
Does the Fourth of July have
you singing the red, white and real estate blues? Marketing around a major holiday can often be
a challenge for even the most business savvy individuals. Have you been feeling like all of your
prospects are on vacation? In the next
Success Notes, we’ll discuss how you can still have a big pay day while your
prospects have gone away.
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